Tag Archives: McDonald’s

Press Release: Børre Kleivan becomes new Managing Director in Food Folk Norway AS

Børre Kleivan becomes new leader of Food Folk Norway, which manages the McDonald’s brand in the Norwegian market. He resigns from the position of Managing Director of Europcar Norway, and takes up the position on 3 February 2020.

– I am very much looking forward to, and at the same time humbled, to be part of such an impressive brand and success that McDonald’s is both international and in Norway. McDonald’s values ​​and clear goals to create a great place to work and to constantly develop and train employees and franchise partners is something that impresses me. There is a constant effort to create the best experience for guests. I look forward to meet and work with all of the talented employees and franchisees at McDonalds, says Kleivan.

– We are delighted that Børre is joining the team. He has a strong Norwegian franchise background with a great track record in the businesses he has worked with. In addition, his experience in the restaurant and hotel industry means that he really understands hospitality and guest experience. This combination of great franchisees and outstanding hospitality is at the heart of McDonald’s and is the reason our guests want to keep coming back to our restaurants. We are confident that, in collaboration with Food Folk Norway and our brilliant Norwegian franchisees, he will build on the strong team already in the market and keep building on the fantastic results experienced in the last few years says Andrew Miller, CEO of Food Folk Group.

– For me, McDonald’s represents a product and a brand that has the desires, strengths and capabilities to evolve in line with the constant changes and expectations in the market, while remaining loyal to its core product and values. After working for a few years outside the restaurant industry, I look forward to work again in an industry that is close to my heart, says Kleivan.

Børre Kleivan was born on April 5, 1971. He holds a Master of Business Administration from BI in Oslo and a BSc Management Studies, Hotel Management, from the University of Surrey in England. He has extensive experience from franchise companies as Managing Director of Europcar Norway and Franchise chief of Polygon AS, as well as having broad experience from the restaurant industry, including as General Manager at the Theatercaféen in Oslo.

For more information contact:

Communications Manager Food Folk AS Kristina Johansen, phone: + 47 900 65 908

Food Folk Norge AS manages and develops McDonald’s brand in Norway. McDonald’s is one of Norway’s largest restaurant chains, with 73 restaurants, and annual sales of more than NOK 2 billion. The restaurants range from Kristiansand in Vest-Agder, to Steinkjer in Nord-Trøndelag.

We have over 3,100 employees, and was voted one of Norway’s best workplaces in 2018. We also received the honorary award for diversity and inclusion of Great Place To Work. A large proportion of our employees are young people. This makes us one of Norway’s largest and best employers for youth. Our employees are also an ethnic and cultural crucible; over 80 cultures are represented, creating an exciting and energetic work environment.

Rising Leaders: Tackling Sustainability Challenges as a Young Leader

Rising Leaders: Tackling Sustainability Challenges as a Young Leader

Rising Leaders participants gathered at TGI Fridays Aker Brygge to focus on how to tackle sustainability challenges. Attendees heard from McDonald’s Nordic QA and Supplier Sustainability Lead Hilde Øverby, who highlighted the company’s extensive sustainability and youth outreach efforts. In addition, program participants took part in a highly engaging debate on sustainability in business with AUF General Secretary Sindre Lysø and Unge Høyre Functioning Leader Daniel Skjevik-Aasberg.

Scale for Good

TGI Friday’s Aker Brygge General Manager Nassim Khodadi welcomed program participants and highlighted a number of initiatives the company is implementing to become more sustainable, including attacking the problem of food waste head-on.

It was a welcome that set the stage well for McDonald’s Øverby. A long-time participant in the AmCham Sustainability Forum, Øverby took participants through McDonald’s comprehensive sustainability platform, highlighting why young leaders should not be afraid to bring their innovative ideas forward to their more senior colleagues.

“Don’t give up. Develop your idea, no matter how small. If you truly believe in it, you can scale it up and create good solutions that make an impact.”

Øverby then showed how McDonald’s itself is impowering young farmers and entrepreneurs to develop exciting sustainable products. Highlights included a pilot program with manufacturing companies Roltex (Belgium), GH Plast (Sweden), and Pla-Mek (Norway) that takes plastic waste from the fishing industry and furnishes it into trays McDonald’s hopes to eventually use in restaurants across Norway. 

In line with the definition of sustainability adopted by the AmCham Sustainability Forum, Øverby also highlighted how McDonald’s has developed a comprehensive sustainability platform by both working with partners such as WWF and following their holistic, three-E model (ethical, environmental, and economic) when making strategic decisions.

After her presentation, Øverby then fielded questions from Rising Leaders, a dialogue that included the importance of creating brand awareness around sustainability issues and how to empower youth from diverse backgrounds to become young leaders in companies such as McDonald’s.

Sustainability in Business: Perspectives from AUF and Unge Høyre

Following Øverby’s remarks, two youth politicians – Sindre Lysø from the Labor Party youth organization, AUF, and Daniel Skjevik-Aasberg from Høyre’s youth organization, Unge Høyre – took the floor to participate in a unique, roundtable debate with program participants.

Lysø and Skjevik-Aasberg spoke strongly about the importance of young people in business making their voices heard, particularly on sustainability issues, with both noting that the divide on various sustainability issues is more generation than political.

“We have visions, we know that society could be better. We are not in a position to think we can’t do anything – we are future customers, and innovation is driven by young people,” remarked Unge Høyre’s functioning leader.

Both additionally saw that Norwegian companies were making strong contributions to sustainability in raw materials industries, noting Hydro’s extensive sustainability work in aluminum production and Equinor’s growing commitment to renewable resources and carbon capture and storage (CCS).

Lysø, an educated civil economist with a degree from the Norwegian School of Economics (NHH) added that the key to leveraging Norwegian corporate innovation to build critical sustainable solutions is increased public-private cooperation.

“Companies are great problem solvers. They bring together considerable amounts of competencies and skills, including bringing in international talent. However, companies alone cannot solve the climate crisis. Cooperation with the state is essential – and that type of cooperation is one of Norway’s greatest strengths.”

According to Lysø and Skjevik-Aasberg, an element essential to accelerating progress on sustainability issues is the establishment of innovative frameworks that promote sustainability and inspire both businesses and individuals to take action.

“We don’t have the frameworks we need to achieve the SDGs. Therefore, there’s a lot of talk, but we need to act – and we know businesses will be more competitive if they take steps to reduce emissions, among other actions,” Skjevik-Aasberg noted.

It was a sentiment that resonated with Lysø, who added that strong frameworks will also play a critical role in creating frameworks that aid workers in developing the skills necessary to thrive in a more sustainable global economy.

“Making the transition will be challenging, however, the energy industry in Norway has a lot of competence in the skills necessary to power sustainable solutions, such as offshore wind. Here the state, employees, and employers must work together [to aid the transition].”

To close out the debate, Lysø and Skjevik-Aasberg also discussed the importance of having a diverse, international workforce with the competencies necessary to power sustainable growth, actively discussing with international program participants who have struggled at times with the transition to Norway. Both noted the importance of attracting skilled immigrants to Norway and making them feel welcome – areas where both agreed that Norway could improve.

“We really need an inkluderingsdugnad,” Sjevik-Aasberg concluded.

About Rising Leaders

Rising Leaders is an initiative of the US Embassy and AmCham to provide access for young, up-and-coming leaders from diverse backgrounds to high-level representatives of the established business community. AmCham Managing Director Jason Turflinger and US Ambassador Kenneth Braithwaite officially inaugurated the program in April 2018.

The 24 program participants — consisting of 12 women and 12 men from nine countries between the ages of 22 and 35 — have demonstrated leadership, entrepreneurial, and/or business excellence in their educational pursuits and careers thus far. Participants engage business leaders, learn about AmCham member companies, and gain business and leadership skills.

For more information about the program or to learn how your organization can get involved, please contact tb@amcham.no.

E24: McDonald’s solgte burgere for to milliarder i Norge

Nordmenn er aldri så sultne på hurtigmat og McDonald’s og deres norske franchisetagere solgte burger, brus og pommes frites i fjor for 2,02 milliarder kroner, en økning på 134 millioner kroner fra året før.

– Vi har hatt veldig hyggelig vekst de siste årene, og hadde ikke trodd vi skulle passere to milliarder i omsetning før neste år, sier en fornøyd McDonald’s-sjef Pia Martinsen Melbye.

Resultatet etter skatt endte på 97,2 millioner kroner, en saftig økning fra 62,3 millioner fra året før.

Den største enkeltendringen fra året før er effekten av de digitale betalingsautomatene som har blitt rullet ut i rundt halvparten av restaurantene.

– Vi ser jo at der vi har konvertert til betalingsautomater har vi også en høyere omsetning, sier Melbye. 

I snitt bruker 70 prosent av kundene automatene for bestillinger, forklarer McDonald’s-toppen. Kjeden bruker 500 millioner kroner på opprustning av restaurantene, og i løpet av neste år skal nær samtlige utsalgssteder ha det nye bestillingssystemet.

Les hele saken HER.

Forum Summary: AmCham Sustainability Forum – February 2019

On February 26th, AmCham member representatives convened at McDonald’s downtown Oslo training center for this year’s first AmCham Sustainability Forum.

Combining a wide range of industries and backgrounds, forum participants engaged in a rapidly evolving discussion around the challenges and opportunities of sustainable operations in Norway, focusing particularly on regulatory complexities, innovation, and communications strategies.

More than just burgers and fries

When one thinks of McDonald’s, thoughts naturally wander to the American classics that made the restaurant a global household name. McDonald’s Hilde Øverby, however, made the case for adding another ingredient to the mix – sustainability.

Noting the imminent release of McDonald’s Norway’s latest sustainability report, Øverby, Head of QA and CSR, started the forum off by discussing how McDonald’s has taken the environmental concerns of their customers and stakeholders to heart. The company has eagerly integrated sustainable practices across their substantial Norwegian and worldwide operations.

Øverby reminded participants, however, that sustainability is more than a buzzword and a growing array of quantifiable metrics. At its core, sustainability is about people.

As a reflection of their commitment to people, McDonald’s, the largest employer of youths in Norway, instituted their Grønn Utdanning Program in 2010. A partnership between McDonald’s, Felleskjøpet and Norges Bygdeungdomslag, the program encourages young Norwegians to seek careers in agriculture.

The systematic, long-term management and coordination of environmental, social, and economic principles to ensure responsible, ethical, and lasting business success.

Corporate sustainability as defined by AmCham Norway’s cross-industry Sustainability Forum.

Regulatory Cohesion and Predictability in Norway

After the presentation from McDonald’s, forum participants launched into a discussion on the challenges associated with leveraging sustainable practices into sustainable brands – brands that resonate with the environmental concerns of consumers and politicians.

The importance of transparency in creating authentic public engagement was a primary focus in the discussion on member company best practices, particularly the use of social media in generating awareness around technological advancements and company initiatives.

The conversation then turned to common challenges in Norway. “Norway is sleeping, they want a lot but they do not have the infrastructure to implement it,” said one participant, referencing public official knowledge of industry-specific sustainable technology. This sentiment quickly became a common thread throughout the remainder of the discussion – participants agreed that the lack of regulatory cohesion and predictability throughout municipalities in Norway had created confusion among both consumers and politicians, in addition to making it difficult to develop scalable, long-term sustainable strategies.

As a solution to this information asymmetry, participants concurred that more opportunities for interdisciplinary and cross-industry discussions between stakeholders – ideally creating a dialogue that can be utilized in the development of new regulatory regimes – are needed.

This forum included participants from BI Norwegian Business School, Circle K, Coca-Cola, Interimleder, McDonald’s, Mondelez, Orkla, Philip Morris International, Roche, Royal Caribbean Cruise Lines, Scandic, and Starbucks.


Many AmCham companies have been on the sustainability journey for some time, while others are trying to find their way to a sustainable future. Though our members are represented through the full specter, we know that several are at the forefront within their respective industries.

Hence, AmCham brings select, cross-industry member company representatives together on a quarterly basis to discuss opportunities, share best practices and find out how AmCham members can play a role in the Norwegian sustainability agenda going forward. Please contact us for interest in future forums.

AmCham Mentorship Program 2016 Summary

AmCham has rounded off a successful debut year of the Mentorship Program, where mentors and mentees from eight Patron member businesses were paired across industries to exchange experiences and learn from each other.

Kristian Røkke, Akastor, and Benjamin Kuban, AmCham, at the first Mentorship Program common session.

AmCham Norway introduced the Mentorship Program in 2016 as Patron member benefit, aiming to promote inter-industry dialogue and to provide a platform where young professionals and experienced international leaders can share best practices and gain new perspectives.

The participating companies, all members of the Fortune 500 list, are McDonald’s, AIG, 3M, Citibank, Abbott, IBM, Google and MSD. All participants were therefore paired across from industries to add further substance to the learning experience.

“Direct employee feedback is a gift to any corporation. One of my reflections of this mentoring relationship was around how to harness that information and use it to make positive changes that will also benefit the bottom line,” former McDonald’s Norway Country Director, Lauren Cody said about the program.

Lasting from March 2016 until the end of the year, mentors and their mentees met over the course of eight planned sessions, discussing various themes related to leadership and insight into how to succeed in a top-level business environment.

“I really appreciated the opportunity to discuss career and personal goals with someone outside my own company. Additionally, it provided me with an objective view of various opportunities and values to consider as a whole,” Wenche Setsaas, the mentee representing Citibank said, at the final meeting for the 2016 program, hosted at Google’s offices in Oslo.

Asked to reflect on the Mentorship Program, both mentors and mentees concluded it was a highly enjoyable and educational experience- particularly as the program enabled two-way exchange of ideas.

“On a general note, I valued the opportunity to share my ideas, but also learned from my mentee and learnt about her organization,” Jan Grønbech, country manager of Google Norway, said.

“For me, the sessions were a helpful reminder of some of the frustrations, barriers, as well as motivations faced by talented people in large, complex organizations.

“It made me reflect more about what I can do as a leader within my own business to remove barriers and bring clarity about the why we are doing things in a certain way versus just talking about what we are all doing,” Cody explained when talking about her own experience as a mentor.

The final session, a plenum gathering discussing experiences and ideas for the Mentorship Program in 2017, also featured guest speaker Maalfrid Brath, Managing Director at Manpower Group Norway, who highlighted key employment points and trends.

Host of the closing session, Jan Grønbech, Google, giving a summery the 2016 Mentorship Program.

AmCham Norway is now in the planning-phase of the 2017 Mentorship Program and we are looking to increase the number of participating companies. Please contact us at Didrik.ottesen@amcham.no for more information.

Summary AmCham Norway’s 16th Annual Golf Tournament

22 teams enjoyed a spirited competition and comradery at Losby Golf Club as we hosted our 16th annual golf tournament, with Patron member Sapa’s team eventually claiming the prestigious Søderstrøm Cup and round-way trip to the U.S., courtesy of United.


Warm-up: 22 teams gathered for the pre-tournament announcements.

A packed flight of 88 players worked their way through a tough 18-holes, with some added chances for individual prizes along the way – such as Closest to the Pin, Longest Drive and a Putting competition, before enjoying a well-prepared BBQ dinner and the awards ceremony.

The top seven places received prizes for their efforts, with Team Sapa narrowly edging Team Badger OS to claim the first prize through two strokes on the final nine, after both teams ended on an equal 61, 7 score. Team McDonald’s secured the third place.


Seven individual prizes were also awarded, as Kjell Nordby and James McGovern, both from the U.S. Embassy team, claimed two of the three Closest to the Pin prizes with Morten Haukedal from Team Global Blue, collecting the third.

Furthermore, August Karlseng, Team Elavon and Siri Jetzel, Team Google, won the Longest Drive competition for men and women respectively, before Barrie Kirk, team Badger OS and Brede Svarem from Team U.S. Embassy went head-to-head in the put-off competition.

Being the only two players to successfully read the green, Svarem and Kirk had the honor of concluding the last event of the day. In the increasingly heavy rain, Brede Svarem sunk his put and could consequently celebrate winning a dinner for ten people including free shuffle board time, courtesy of Hard Rock Café.


Focus: Brede Svarem from Team U.S. Embassy sunk this put to claim the put-off prize.

We would like to thank all participants and sponsors for their sportsmanship, enthusiasm and generosity as one of the country’s largest corporate golf tournaments would not be a reality without you.

In addition to this year’s lead sponsors, we would also like to thank our following partners for their generous product support:

Coca-Cola – Carlson Rezidor – Lockheed Martin – Losby Golf Club – Sapa – Grant Thornton – Frank Grønsund Agentur – Hard Rock Cafe Oslo – Hardanger Bestikk.

Final Results:

Team Sapa
Team Badger OS
Team McDonald’s

Closest to pin:

Hole six: Kjell Nordby (Team U.S. Embassy)
Hole eight: Kjell Nordby (Team Badger OS)
Hole 10: James McGovern (Team U.S. Embassy)

Longest Drive:

Men: August Karlseng (Team Elavon)

Women: Siri Jetzel (Team Google)

Put Off:

Brede Varem (Team U.S. Embassy)


Winners: Team United is handed the trophy by Jan Søderstrøm.