“But before I even opened my mouth, he said, ‘I don’t think you have the guts to do it.’ Then, my immediate reaction to his obvious challenge was ‘Just watch me!’ Today, we are 25 employees in Oslo and Bergen, writing a number of specialty lines of business. Failure was never an option!”
Given the abrupt changes for all businesses during the past several weeks, Fuglesang further noted, “Crisis reaction is all about people. Your first priority as a leader is to address employee uncertainty. Share your organization’s financials with your team – they deserve to understand your company’s position.”
The timely leadership insights openly shared by Reksten and Fuglesang resonated well with program participants, who expressed their enthusiasm for similar reflective dialogues over the coming nine months.